Terms and Conditions

Discover the guiding principles that shape our commitment to seamless, secure, and enchanting support. Here’s where we set the foundation for a trusted partnership, allowing you to focus on what matters most.

1. Introduction
These Terms and Conditions (“Terms”) govern your access to and use of the Wizards VA website and our virtual assistant services. By accessing our website or purchasing services, you accept these Terms and agree to be bound by them. If you do not agree, please discontinue use of our services.

2. Services Provided
Wizards VA offers virtual assistant services specifically designed for healthcare practices, including but not limited to medical, dental, and veterinary support. Services may include administrative tasks, appointment scheduling, billing support, and patient follow-ups. All services will be rendered in compliance with relevant laws and confidentiality standards.

3. Client Responsibilities
– Accurate Information: Clients are responsible for providing accurate, up-to-date information needed to perform services effectively.
– Confidentiality & Security: Clients agree to uphold confidentiality agreements and protect sensitive information shared with Wizards VA.
– Communication: Timely communication is necessary for effective service. Clients should respond promptly to inquiries and feedback requests.

4. Payment Terms
Payment for services is due according to the terms agreed upon at the start of service. Wizards VA reserves the right to suspend services for any accounts with overdue balances. All payments are non-refundable, except in cases where specific refund terms are outlined in a separate service agreement.

5. Service Modifications and Termination
Wizards VA reserves the right to modify, suspend, or discontinue services with prior notice to clients. We also reserve the right to terminate any client relationship that breaches these Terms or any additional agreements.

6. Confidentiality and Data Security
Wizards VA is committed to maintaining the confidentiality and security of client data. We adhere to industry standards for protecting personal and professional information, and all team members are trained on HIPAA compliance for healthcare-related data.

7. Intellectual Property
All content on the Wizards VA website, including text, graphics, logos, and software, is the property of Wizards VA and protected by copyright laws. Clients may not copy, distribute, or create derivative works based on our website content without prior written consent.

8. Limitation of Liability
Wizards VA will not be held liable for any indirect, incidental, or consequential damages arising from the use of our services. Our total liability in any matter related to the services will not exceed the amount paid by the client for those services.

9. Dispute Resolution
Any disputes arising from these Terms or the use of our services will be resolved through binding arbitration in the Philippines, governed by the Philippine law. Parties agree to attempt informal resolution prior to initiating arbitration.

10. Changes to Terms
Wizards VA reserves the right to update or modify these Terms at any time. Clients will be notified of any significant changes, and continued use of services constitutes acceptance of any updated Terms.

11. Contact Us
If you have questions or concerns about these Terms and Conditions, please contact us at:
customercare@wizardsva.com
+639778611989